FAQS

Is my domain included in my service?

Yes, the domain registration is included for the first year of service.

Is customer service included in my plan?

Yes, our customer service and technical support is available 24/7

Is web hosting included in my plan?

Yes, all our plans include web hosting for your e-commerce.

How does the ERP synchronization works?

Transparent allows you to automatically import products and their prices, as well as the characteristics and category to your e-commerce website.

Can I sell in Facebook Shop?

Yes, your e-commerce is fully integrated to Facebook Shop.

What are the SSL certificates? Are they included in the service?

Yes, the SSL certificates are included in all our plans. The Secure Sockets Layer is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser, or a mail server and a mail client.

Can I sell my products through Instagram Shopping?

Yes, your e-commerce is fully integrated to Instagram Shopping.

Can I modify the content of my website?

Yes, with Transparent you can edit all content available on your website.

How do I collect my sales?

Transparent allows you to sale with de payment solution you like the most

Is Transparent a member of a technological chamber?

Transparent is an active member of CACE (Cámara Argentina de Comercio Electrónico) and CEDU (Cámara de la economía digital de Uruguay).
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